Arrival Procedure (Main Terminal)

STEP 1 Arriving at Chiang Mai International Airport

STEP 2 Health Control (International Passenger only)

  • Prepare all the documents following the Heath Control requirements.

STEP 3 Passport Control (International Passenger only)

  • Passport Check through Immigration’s Biometric System - 18 counters
  • Priority Lanes (For Diplomats, Air Crew, APEC and Disables or any with special needs) - 2 counters

STEP 4 Passengers collect their checked baggage from the baggage carousel.

  • Baggage Claim No. 1 – 3 for Domestic Flights.
  • Baggage Claim No. 4 - 5 for International Flights.
  • Please contact the airline's handling agent if your baggage is lost or damaged. (Baggage Service Counter is located at Domestic and International Arrival Lounge) 

STEP 5 Quarantine (International Passenger only)

  • Import and export Inspection Division (For more information, please refer to “Health Products Regulations for Travelers” details)
  • Plant Quarantine Station (For more information, please refer to “Prohibited Plant for Import” details)
  • Animal Quarantine Station (For more information, please refer to “Animal Quarantine Station” details)

STEP 6 Customs (International Passenger only)
Passengers are required to go through customs, either the green channel or the red channel.

  • Red channel for passengers with goods to declare.
  • Green channel for passengers with no goods to declare or only goods that are duty-free.

STEP 7 Depart from Hat Yai Airport (For more details, please select “Transportation”)

  • Public buses
  • Airport taxi / metered taxi
  • Car rentals
  • GrabCar